Privacy Policy

This Privacy Policy explains how objectstorelab.com (PE) collects, uses, stores, and shares personal data when you request a tour booking/lead through our website, and what rights you have under Ukrainian law.

1. Who we are

Controller: objectstorelab.com (PE). Address: 18 Mykhailivska St, Kyiv, 01001, Ukraine. Email: contact@objectstorelab.com. Phone: +380 638 054 4105.

Legal representative: Alex Hansen, Managing Director.

2. What personal data we collect

When you submit a contact/lead request or an inquiry about tour services, we may collect:

  • Name;
  • Email;
  • Phone;
  • Your request details (tour preferences, dates, and related questions);
  • Other information you voluntarily provide in the form.

3. Purposes and legal basis

We process personal data to:

  • Respond to your inquiry and communicate with you about tour/booking requests;
  • Arrange and manage the requested service;
  • Process and fulfill contract-related steps, and maintain related records;
  • Ensure compliance with applicable legal obligations.

We process personal data lawfully based on an appropriate legal basis, which may include your consent where required, or another legal basis permitted by Ukrainian law. In particular, this Privacy Policy reflects requirements under: Про захист персональних даних | від 01.06.2010 № 2297-VI (including general requirements for personal data processing and consent where a legal basis exists for it).

4. Sharing and recipients

We may share personal data only when necessary for the purposes described above, including with service providers acting on our behalf (e.g., communication and technical support) and when required by law. We do not sell your personal data.

5. Storage and retention

We retain personal data only for as long as needed for the purposes of processing, including to fulfill contractual steps and legal requirements. Retention periods depend on the nature of the request and applicable legal obligations.

6. Security

We take reasonable organizational and technical measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

7. Your rights

You have rights regarding your personal data under Ukrainian law, including the right to:

  • Request access to your personal data;
  • Request correction of inaccurate data;
  • Request deletion or restriction of processing in cases provided by law;
  • Object to processing in cases provided by law;
  • Withdraw consent where processing is based on consent (withdrawal does not affect processing already carried out before withdrawal).

If you believe your rights are violated, you can seek protection, including through dispute resolution and redress pathways required by law. For consumer information rights and dispute-related pathways, we provide information in line with: Про захист прав споживачів | від 10.06.2023 № 3153-IX, Стаття 13. Право споживача на інформацію про продукцію, Стаття 17. Право споживача на інформацію у разі укладення договору поза торговельним чи офісним приміщенням або дистанційного договору, Стаття 5. Основні права споживачів.

8. Online/electronic communications

If an offer or booking is made via an online/electronic commerce flow, we ensure direct, simple, stable access to our identification information for e-commerce participants in line with: Про електронну комерцію | від 03.09.2015 № 675-VIII, Стаття 7. Правовий статус продавця (виконавця, постачальника) товарів, робіт, послуг в електронній комерції.

9. Contact us

To exercise your rights or ask questions about privacy, contact us at:

Email: contact@objectstorelab.com

Phone: +380 638 054 4105

Address: 18 Mykhailivska St, Kyiv, 01001, Ukraine.